Your Data, Protected
i8fb Privacy Policy – How We Handle Your Personal Data
i8fb is committed to protecting the personal data of every player on the platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your own information.
Introduction and Scope
Effective Date: 1 January 2026This Privacy Policy ("Policy") describes how i8fb collects, uses, stores, and protects personal data obtained from users of the i8fb website and platform ("Platform"). By registering an account on the Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of i8fb's Terms and Conditions and should be read alongside them.
This Policy applies to all users of the Platform regardless of their location, including players based in Bangladesh, India, and other South Asian jurisdictions. i8fb may update this Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the Platform following any update constitutes acceptance of the revised Policy. If you have questions about this Policy or your personal data, you may contact i8fb at the email address provided in the Contact section below.
Our Privacy Principles
Five commitments that guide how i8fb handles personal data across every aspect of the platform.
Security First
All personal data held by i8fb is stored in encrypted form and protected in transit by SSL encryption. We apply access controls to ensure that only authorised personnel can view personal data, and only to the extent required to perform their role.
Purpose Limitation
i8fb collects only the data that is necessary for the specific purposes stated in this Policy. We do not collect data speculatively or in excess of what is needed to deliver the Platform's services and comply with applicable legal obligations.
No Sale of Personal Data
i8fb does not sell, rent, or trade personal data to third parties for commercial purposes. Data is shared with third parties only where required to deliver platform services (e.g. payment processing, KYC verification) or where legally required.
Data Minimisation
When personal data is no longer required for the purpose for which it was collected, and there is no legal obligation requiring its retention, i8fb will delete or anonymise that data in accordance with its data retention schedule.
Transparency
i8fb will always tell you what data it holds about you, why it holds it, and how it is being used. We respond to data subject access requests within 30 days and provide all requested information in a clear, accessible format.
What Personal Data We Collect
The following categories of personal data may be collected when you register and use the i8fb Platform.
Identity Data
Full legal name, date of birth, gender, and copies of government-issued identity documents provided during KYC verification.
Contact Data
Mobile phone number, email address, and residential address as provided at registration or during account verification.
Financial Data
Mobile money account identifiers (e.g. bKash or Nagad registered number), transaction history, deposit and withdrawal records, and account balance information.
Device & Technical Data
IP address, device type, operating system, browser type and version, screen resolution, and session timestamps collected automatically when you access the Platform.
Gaming Activity Data
Games played, wagers placed, bet amounts, win and loss records, bonus usage, session duration, and responsible gaming tool activations tied to your account.
Cookies & Usage Data
Cookie identifiers, page views, navigation paths, click events, and session data collected via first-party cookies and similar tracking technologies when you browse the Platform.
How We Use Your Personal Data
i8fb uses personal data for the following purposes. Each purpose is supported by a lawful basis — typically contract performance, legal obligation, or legitimate interests — as applicable under the laws of the jurisdiction in which i8fb operates.
Account Management and Service Delivery
i8fb uses identity, contact, and financial data to create and manage your player account, process your deposits and withdrawals via bKash, Nagad, Rocket, and Upay, verify your identity in compliance with KYC requirements, and provide customer support. This use is necessary for the performance of the contract between you and i8fb. Without it, i8fb cannot provide the Platform's services to you.
Fraud Prevention and Security
i8fb uses device and technical data, financial data, and gaming activity data to detect, investigate, and prevent fraudulent activity, money laundering, collusion, bonus abuse, and unauthorised account access. This use is supported by i8fb's legitimate interests in maintaining a secure and fair platform and by legal obligations to detect and report suspicious financial activity. i8fb may share data with law enforcement or regulatory authorities where legally required.
Responsible Gaming Monitoring
i8fb uses gaming activity data and account history to monitor for signs of problem gambling behaviour, enforce deposit limits and self-exclusion restrictions, and provide targeted responsible gaming communications to players who may be at risk. This use is supported by i8fb's legitimate interests in promoting responsible gaming and by applicable regulatory requirements in the jurisdictions in which it operates.
Platform Improvement and Analytics
i8fb uses aggregated and anonymised usage data to understand how players interact with the Platform, identify technical issues, improve navigation and game selection, and develop new features. Where analytics data is anonymised or aggregated such that no individual can be identified, it is not subject to this Policy's data subject rights provisions. i8fb does not use personal data for automated decision-making that produces legal or similarly significant effects on players without providing appropriate safeguards.
Sharing Your Personal Data
i8fb does not sell personal data. Personal data may be shared with the following categories of third parties only to the extent necessary and for the purposes stated:
- Payment processors and mobile money service providers (including bKash, Nagad, Rocket, and Upay) — for the purpose of processing deposits and withdrawals on your account.
- Identity verification and KYC service providers — for the purpose of verifying your identity and age in compliance with applicable requirements when you register or request a withdrawal.
- Technology and hosting service providers — for the purpose of operating and maintaining the Platform's infrastructure, including cloud hosting, database management, and security monitoring services, under contractual obligations that restrict their use of your data.
- Law enforcement authorities, regulatory bodies, and courts — where i8fb is required by applicable law to disclose personal data, including in connection with the detection and reporting of money laundering or other financial crime.
Cookies and Tracking Technologies
i8fb uses first-party cookies and similar tracking technologies to operate the Platform, remember your session, maintain your login state, and collect aggregated analytics data about Platform usage. i8fb does not use third-party advertising cookies or cross-site tracking technologies that would allow your browsing behaviour to be tracked across websites you visit outside the i8fb Platform.
Session cookies are deleted when you close your browser. Persistent cookies used for login state recognition are retained for a limited period and can be deleted by clearing your browser's cookies at any time. Deleting all cookies may require you to log in again on your next visit. Most mobile browsers allow you to control cookie settings through your browser preferences. Disabling all cookies may affect some Platform functionality.
Data Security
i8fb implements industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encryption at rest for stored personal and financial data, role-based access controls that limit staff access to personal data to the minimum necessary for their job function, regular security audits and vulnerability assessments, and incident response procedures designed to detect, contain, and report data security incidents promptly.
No data transmission over the internet or mobile network can be guaranteed to be completely secure. While i8fb takes all reasonable steps to protect personal data, it cannot guarantee absolute security against all possible threats. If you have reason to believe that your account has been compromised — for example, if someone has accessed it without your knowledge — please contact i8fb support immediately so that your account can be secured.
Your Data Rights
As a user of the i8fb Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact i8fb support using the details in the Contact section below.
Right of Access
You may request a copy of all personal data that i8fb holds about you. i8fb will provide this information within 30 days of receiving a valid request.
Right to Rectification
If any personal data that i8fb holds about you is inaccurate or incomplete, you may request that it be corrected or updated. i8fb will action valid rectification requests within 30 days.
Right to Erasure
You may request that i8fb delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. This right is subject to legal retention obligations — for example, financial transaction records may be retained for a legally required period regardless of an erasure request.
Right to Restriction
You may request that i8fb restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing based on legitimate interests.
Right to Object
Where i8fb processes your personal data on the basis of legitimate interests, you have the right to object to that processing. i8fb will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Data Retention
i8fb retains personal data for as long as your account is active and for a further period after account closure as required by applicable law or regulation. Financial transaction records, KYC documentation, and account history are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping obligations. Gaming activity logs are retained for a minimum of three years. Technical and device data collected for security purposes is retained for up to 12 months from the date of collection. After the applicable retention period has expired, personal data is securely deleted or anonymised.
Where i8fb retains personal data beyond account closure, it does so only to the extent and for the duration required by the applicable legal obligation. Data retained solely for legal compliance purposes is not used for any commercial purpose during the retention period and is subject to the same security measures as active account data.
Minors and Age Restriction
The i8fb Platform is strictly for adults aged 21 and above. i8fb does not knowingly collect personal data from individuals under the age of 21. If i8fb discovers that personal data has been collected from a person under 21, it will delete that data immediately and close the associated account. If you believe that a person under 21 has registered on the Platform, please contact i8fb support immediately. i8fb takes its obligations regarding the protection of minors seriously and applies age verification measures at registration and, where necessary, during the withdrawal process.
Changes to This Privacy Policy
i8fb reserves the right to update or amend this Privacy Policy at any time. When changes are made, the effective date at the top of this page will be updated to reflect the date of the most recent revision. Where a change materially affects the way in which i8fb processes personal data, i8fb will make reasonable efforts to notify registered users via the contact details held on their accounts before the change takes effect.
Continued use of the Platform after any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should close your account and request withdrawal of any remaining balance before the revised Policy takes effect. Questions about the changes may be directed to i8fb support using the contact details below.
Contact and Data Subject Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data security concern, please contact i8fb's support team. All data subject requests will be acknowledged within 5 business days and actioned within 30 days of receipt of a valid, verifiable request.
i8fb's data support contact email is: [email protected] — please use your registered account email address when submitting data subject requests so that we can verify your identity before processing your request.
Your Privacy Matters. So Does Your Game.
Now that you know how i8fb protects your data, explore our full casino offering or check our FAQ for any remaining questions.